Exchange Policy

Name: Blactify
Address: Blactify Studio Karuvankallu, BLACTIFY, 4X74+V76, Parambilpeedika, KL, 676317, IN
Telephone: 9207965510

Product Exchange Policy

We offer product exchanges if you are unsatisfied with the product quality, require a size swap, or wish to exchange your purchase for a different product, subject to the following terms and conditions:

Strict 24-Hour Window: Exchange requests must be emailed within 24 hours of delivery, as verified by the courier's official delivery timestamp. Requests received after this period will not be accepted.
Condition of the Product: The product must be unworn, unwashed, unaltered, and completely free of odors, including perfumes and detergents. All original brand tags, barcodes, dust covers, and packaging must remain intact and attached.
Exchange for a Different Product: If you wish to exchange your purchased product for a different product or model, refunds will not be provided. You must select a replacement product, subject to availability, and pay the applicable two-way shipping charges (return shipping and replacement dispatch). If the replacement product is priced higher than your original purchase, you must pay the price difference in addition to the applicable shipping charges before the replacement is dispatched.
Shipping Charges for Exchanges: Customers are solely responsible for both-way shipping costs, including the cost of returning the original product to us and the shipping fee for dispatching the replacement product. These charges apply to all exchanges, including size swaps and exchanges for different products.
No Refunds: We do not offer refunds for product exchanges or when customers choose a different product. Exchanges are subject to the conditions outlined in this policy.
Time Expiration: Exchange requests submitted after the strict 24-hour delivery window will not be accepted or entertained.

By requesting an exchange, customers agree to all the terms and conditions stated above.